Ghana Airports Company Dismisses Two Car Park Staff Over Alleged Extortion
Management of the Ghana Airports Company Limited (GACL) has confirmed the dismissal of two employees assigned to its car park operations following allegations of extorting money from passengers.
The decision comes after several complaints from travelers who claimed they were repeatedly approached by some staff members and pressured into giving them money while using the airport’s car park facilities.
According to GACL, the dismissals form part of efforts to uphold professionalism, integrity, and high standards of customer service at the country’s airports. The company emphasized that such conduct is unacceptable and does not reflect its values or commitment to providing a safe and pleasant experience for passengers.
Management noted that the action sends a strong message that unethical behavior, including harassment or extortion of airport users, will not be tolerated under any circumstances.
The Ghana Airports Company further encouraged passengers and members of the public to report any form of misconduct by airport staff through the appropriate complaint channels, assuring that all reports will be thoroughly investigated and appropriate disciplinary measures taken where necessary.
The company reaffirmed its commitment to maintaining discipline among its workforce while ensuring that travelers receive courteous, professional, and transparent service at all times.
